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GETTING STARTED 1. DESIGN: Complete the fields above to tell us what you're looking for. The more details and specifics you provide, the easier/faster it will be for us to design your perfect shirt. * Image Gallery - If you need design ideas, take a look at the other performance tees, or even swimsuit designs to spark your creativity. * Custom Design Studio - For more fun, CLICK HERE to use the Custom Design Studio. (You will need to create an account/login with QSwimwear to use this feature.) If you use this feature, be sure to let us know so we can incorporate that into your final proof. 2. ADD TO CART: Add the shirts to you cart. (Don't worry if you don't know the exact quantities or sizes yet. Just enter your best guess so we have some idea of the size of the order you are interested in placing. This can be changed later.) 3. CHECKOUT/PAYMENT: Complete the checkout process. If you're not ready to pay yet or are just getting the process started, then choose "Request a Quote" as your payment method and you will not need to enter payment at this time.. 4. ART APPROVAL: Once we receive your order or Quote Request, we will start working on your suit artwork for your approval. It usually takes 2-5 days to get your initial artwork to you for you to look over/make changes. 6. PAYMENT: After you approve the artwork and finalize the styles, sizes and quantities you want, we will send you an updated order confirmation for payment. 7. DELIVERY: Usually about 3 weeks from art approval and payment. And of course, you may always call us toll free at 1-855-222-8538 or send an email to info@swimzee.com for a quote, to place an order or for any questions you may have.
CUSTOM MALE PERFORMANCE SHIRT Design your very own custom shirt from scratch! Every year, more and more teams are switching from the standard, boring tees and are creating their very own, one-of-a-kind shirt for their team. So...is a totally custom shirt right for your team?
- UNIQUE DESIGN: No more worries that another team will show up at the big invite with the same shirt design that your team is wearing.
- NO FADE LOGOS: Custom sublimated swimwear means that your design is dyed onto the fabric during the manufacturing process and is literally part of the suit.
- NO LIMITATIONS: Any color, any size logo, any way you want it.
- FAST TURN-AROUND: It generally only takes around 3 weeks from the day you place your order to receive your shirts.
- LOW MINIMUMS: The minimum initial order is only 4 shirts and there is no minimum for re-orders.
- NO MORE BACK-ORDERS: Never deal with a back-ordered custom shirt again. Your team shirt is never out of stock and is never discontinued.
DESCRIPTION
- The Q Performance Shirt is made from a lightweight jersey interlock knit fabric.
- Pulls sweat away from the skin.
- The Q Moisture Management anti-wicking T-Shirt offers pure comfort in a classic fit that's not too loose and not too tight.
- Unisex cut for a perfect fit.
- Rib crew neck construction with interior taping for a comfortable fit.
- Click on the "FAQ's/Extended Info" tab above for more detailed information on the sublimation dye process, suit care and many other Frequently Asked Questions about custom swimwear or apparel.
FABRICATION
- 100% Moisture Management Polyester
- UV/SPF 50+ Protection
PRODUCTION TIME
- In order to bring you the largest variety of unique designs on the market, we literally special make every shirt to order.
- It generally takes around 14 business day for us to produce your shirt.
- Unfortunately, the production process is fairly automated so we cannot accept rush orders, however if you need your shirt by a specific date, please let us know and we will do whatever we can to accommodate you if possible.
RETURN POLICY
- Because every shirt is made to order, there are generally no returns or exchanges for size on this unique performance wear. If there is a defect or something was made incorrectly on your suit, please contact us to get it replaced.
RE-ORDERS and LATE ORDERS
- The minimum initial order is 4 suits. Discounted team pricing starts at 12 units.
- After your first order has been placed and sent to production, if you need additional suits because someone on your team forgot to order, or joined the team late, or just lost their suit, we can still make those suits for you.
- There is no minimum on re-orders, however the team quantity discount may no longer apply and you may have to pay shipping.
- Contact us at 855-222-8538 or info@swimzee.com with any questions and pricing on re-orders or late orders.
FAQ's/GENERAL INFO
How long will it take for my suit to get to me? The current process time, from ordering your suit to receiving your suit, takes an average of 3 weeks. What is the return policy for custom suits? The products that are sold here are not stock products but individual custom made products that were designed by you and produced by us. With this in mind, we review each concern individually and in the order it comes. Only in the case of a factory defect will we refund the money or remake the suit. In this case, you would have to send us your suit for confirmation of the concern and need for a replacement or return. You must get pre-approval to send your suit back. You can call us toll free at 1-855-222-8538 or email info@swimzee.com. What about copyrights? Because you are designing the suit, you are responsible and accountable for the designs if they go to market. Neither Swimzee nor Q Swimwear is not liable in the case that you have designed a suit with images to which you do not hold the rights. You will be held accountable. What is a Fit-Kit? A fit kit is a package containing all the different styles we sell in all the different sizes. I am part of a team, but I lost my suit. How can I get another one? If you lost your suit, joined the team late, or just forgot to get your order in with the rest of the team, don't worry! We can still make a suit for you. However, your team quantity discount may no longer apply. Please contact us for more information or refer to your team page/portal if your team has an account set up. Can I get my products sooner if I pay more? We're sorry, but most of our production is automated and processed on a first come first serve basis. Can I send you my suit and you print it? No. In order to print the product, the design has to be processed through our complete cycle. Is it too late to cancel my order? Once you have approved your artwork for production, you may not cancel your order. What is Dye-Sublimation? Dye sublimation is a printing technique that allows all over printing of full color images with superior softness. Your artwork is first printed onto large sheets of high-release paper substrate. Then, images are transferred onto the garments using heat and pressure. Heat converts the solid dye particles into a gas (a process known as sublimation) and the pressure bonds them to the polyester content of the garments. The garment then absorbs the dye. This differs from screen-printing, in that the ink sits on top of the garment during screen-printing process. PRODUCT CARE How do I care for my suit properly? The swimsuits are made with 53% Polyester 47% PBT and the lining is comprised of 100% Polyester. You will find labels on the swimsuits providing you with the instructions for care of your product. Proper care of your product should always be taken. Here are some care symbols along with their meanings to guide you in caring for your product: White fuzz is beginning to appear on my suit and the image is fading. What can I do? Rubbing your suit on rough surfaces, such as the ledge of the pool, can cause this damage to the suit. To prevent this damage, avoid sitting on rough surfaces. Proper care for the suit is paramount. Concerning the image on your suit, print on the suit does not fade. Always save the design that you made on your account to reorder when needed. My suit needs some repairs. How can I do that? Even individuals more adept with a needle and thread can have trouble when it comes to sewing elastic fabric. For that reason, there is a great temptation to throw out a swimsuit that has a small tear. Yet if you have another old swimsuit on hand, you have all the material you need to repair your suit. First, cut a patch from your "scrap" swimsuit, about 1 inch in diameter bigger than the tear in your suit. Then attach the patch to your suit by spreading a ring of adhesive on the inside of the suit around the tear. Place the patch on the adhesive and allow it to dry. Use a needle and thread to darn (sewing back and forth) along the edges. Any common polyester sewing thread should work. Cotton does not have enough natural elasticity. Repair the tear with the fabric slightly stretched, or use a stretch stitch on the sewing machine. If you haven't previously done one of these repairs, I'd suggest taking it to a professional, often found at dry cleaners. This may be necessary due to the fact that the lining on the swimsuit may have to be opened for thorough repair of the suit. Why is my suit’s print pixelated? We work with what you give us. We can guarantee print quality and resolution when you use our stock photography and logos. But when you upload your own images or logos, you HAVE to make sure that they are at the highest resolution and quality. DESIGN Are the colors accurate in the printing process? The printing process converts many of your images that are in RGB to CMYK for print. When this happens, there is a difference in the color gamut. Meaning some of the colors will be printed to best resemble the original but we cannot guarantee that the colors will be identical. Just as the color can differ from one computer screen to another, the printers can differ as well. My team is sponsored. Where can I find my sponsor logos? Your sponsor logo should be provided to you by your sponsor. We accept any kind of high-resolution image, but if you are looking for transparency, you might want to get the images in PNG format. But the best means of acquiring your logo would be to call your sponsor and request the logo in a specific size and format. Why does my logo appear with a white background? Some image formats such as JPEG's come with a white background. If you desire transparency you might need a PNG file of your logo. My design got revoked and was not allowed to be created? Sorry to hear that. Our review team has very strict guidelines in approving or not approving a product design. Here are some of the most common reasons it does not get approved: -Curse words were used -Other competitors’ logos were used -Offensive images or logos were used What equipment is used in the printing process? We use the latest in dye-sublimation technology. They are all set to use the same color calibration to guarantee quality and consistency when we print. Will the final product be identical with the product on the screen? We have taken great care to ensure your final product is produced as you see it on the screen. However, there may be slight differences in color due to screen resolution, print differences, and RGB to CMYK conversion. We use a custom automated process that will take your design as you see it and convert it into the proper designs ready to print. There is little manual work involved in the process from design to print so that what you design is what you get. Appearance of final product can also vary depending on the size of the suit. To produce the best appearance of the artwork on the suit, it is advised to center the image well during the design process. What is the best resolution for uploading logos? The best resolution for uploading is 4000 by 4000 pixels. The image resolution is a responsibility that is given to you. If you upload an image that is too small or of very bad quality, that design will be printed as it comes. No additional work will be done to improve the appearance. If you have any additional questions concerning this please contact sales@qswimwear.com Which formats am I allowed to upload? You are allowed to upload PNG, JPEG, TIFF and GIF formats. Just remember if you want the image to have transparency (for example a logo), the image itself MUST have transparency such as a PNG, GIF, etc. What is the maximum upload size? The maximum upload size is 4MB. This limit is set to exclude the larger images that might not be necessary for the print size. I want to put designs across the back of the suit but I cannot, why is that? On some suit patterns, the seams in the back can cause problems with image placement in that area. So we solved that by limiting the placement of designs.
How can I get the same suit I saw somebody else wearing? As you know, each suit is custom made. Chances are most of the suit designs you see are custom made for that person. That is the beauty of Q Swimwear. You can also check our store for custom designs that our creative team has designed. These are among our many design options available to you.tions available to you.
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